I wonder if anyone has suffered these faults found on my S2 Bodies..
I will list the occurrences.
1 cracked Sensor filter
2 Battery stuck in Body
3 OLED display blank
4 Blackout material flaking onto Prism
5 Battery stuck in Multigrip
6 Multigrip not fitting to Body needing replacing.
7 S180 Lens front I/D Ring falling off
8 Multigrip non functioning control buttons.
I have sent one back twice and the other three times and still awaiting the return of one.
This is clearly the fault of the so called Quality Control and I am fast loosing confidence with them.
Has anyone else encountered any problems ??
a copy of complaint letter below...
I will keep you all updated as to their reply (if any)
PLEASE NOTE THAT THIS IS THE 3rd TIME YOU HAVE HAD THIS S2 BODY BACK FOR REPAIR..
I ALSO HAD MY OTHER S2 BODY 3801*** SENT BACK TWICE PLEASE CHECK YOUR RECORDS.....
I FEEL THAT AS A CUSTOMER WHO HAS SPENT A CONSIDERABLE AMOUNT OF MONEY
WITH LEICA M9 AND S2 KITS THE PROBLEMS I KEEP GETTING ARE NOW QUITE BEYOND REASON
I WOULD EXPECT AT THE VERY LEAST A COMPLETELY NEW BODY REPLACEMENT IF YOU ARE UNABLE TO RETURN THIS ONE IN A1 WORKING CONDITION
I WILL OTHERWISE REQUEST A REFUND ON THIS S2 BODY THAT IS NOT FIT FOR PURPOSE.
I THINK THAT MY TOLERANCE HAS BEEN GOOD SO FAR BUT HOW MUCH DO YOU EXPECT A CUSTOMER TO PUT UP WITH CONSTANT FAULTS WITH CAMERAS THAT COST A FORTUNE.
I EXPECT A REPLY FROM A SENIOR MEMBER OF YOUR EXECUTIVE TEAM AT YOU HQ IN SOLMS TO ADDRESS MY CONCERNS
ANDREW K COLE.