OLED display going, going…

[allegrettoNew Member Join Date: Oct 2011 Posts: 28 Offline]

It seems that my OLED display on top was much brighter when I received the camera. Was well lit with a kind of bluish backlight.

Now it is faint and difficult to see in almost any light. Is this common? Am I missing something?

thanks

[allegrettoNew Member Join Date: Oct 2011 Posts: 28 Offline]

[David FarkasNewbie Hollywood, FL Join Date: Aug 2014 Posts: 414 Currently using: Leica M, Leica S, Leica SL, Leica CL Offline]

There was an issue with the initial supplier for the top OLED display. Leica has recently changed suppliers and is offering a free replacement of the top display.

The new OLED can be identified by its more bluish cast and visibility in bright daylight.

[David FarkasNewbie Hollywood, FL Join Date: Aug 2014 Posts: 414 Currently using: Leica M, Leica S, Leica SL, Leica CL Offline]

David Farkas
Red Dot Forum
Leica Store Miami

[DougFrequent Member Central Washington Join Date: Jul 2011 Posts: 123 Currently using: Leica M, Leica S, Leica Q Offline]

Mine is essentially invisible in daylight as well… Is this service done in NJ?

[DougFrequent Member Central Washington Join Date: Jul 2011 Posts: 123 Currently using: Leica M, Leica S, Leica Q Offline]

[David FarkasNewbie Hollywood, FL Join Date: Aug 2014 Posts: 414 Currently using: Leica M, Leica S, Leica SL, Leica CL Offline]

Doug;986 wrote: Mine is essentially invisible in daylight as well… Is this service done in NJ?

Doug,

Unfortunately, all S2 service is performed in Germany. The good news is that turnaround for S2 service is pretty quick.

[David FarkasNewbie Hollywood, FL Join Date: Aug 2014 Posts: 414 Currently using: Leica M, Leica S, Leica SL, Leica CL Offline]

David Farkas
Red Dot Forum
Leica Store Miami

[Jack MacDEstablished Member USA, St. Louis, MO and Phoenix, AZ Join Date: Jun 2011 Posts: 367 Currently using: Leica M, Leica S, Leica CL Offline]

Having seen the new display vs my old one, this replacement is worth losing the camera for a bit.

[Jack MacDEstablished Member USA, St. Louis, MO and Phoenix, AZ Join Date: Jun 2011 Posts: 367 Currently using: Leica M, Leica S, Leica CL Offline]

Jack

[Bobby LeeNew Member Join Date: Sep 2011 Posts: 33 Offline]

May I ask why Leica has to use OLED for the top display if it does not function that well under daylight?

[Bobby LeeNew Member Join Date: Sep 2011 Posts: 33 Offline]

[ArifNew Member Join Date: Jul 2011 Posts: 49 Offline]

Jack MacD;988 wrote: Having seen the new display vs my old one, this replacement is worth losing the camera for a bit.

I agree. I just got mine back from Solms and it is a significant improvement.

[ArifNew Member Join Date: Jul 2011 Posts: 49 Offline]

[Josh LehrerLegendary Member Join Date: Aug 2014 Posts: 233 Currently using: Leica M, Leica S, Leica Compact Offline]

The original OLED part, while ultimately defective, is a great idea. The ability to color-code information on the top display allows the user to quickly see what’s going with the camera. For example, if a setting on the top OLED is blue while shooting tethered, that means that setting is being controlled from the computer. If something is green, the camera is calculating that setting. The colors are not arbitrary by any means.

The new component is worlds better than the old, and is visible in any lighting condition without difficulty. All new cameras come with this component, and Leica will replace older OLED screens free of charge. From my experience, the repair itself (not including time in transit) takes about 8 days.

[Josh LehrerLegendary Member Join Date: Aug 2014 Posts: 233 Currently using: Leica M, Leica S, Leica Compact Offline]

[pophotoNew Member Join Date: Sep 2011 Posts: 10 Offline]

Does Leica also pay for shipping costs?

[pophotoNew Member Join Date: Sep 2011 Posts: 10 Offline]

[Kurt KamkaFrequent Member Join Date: Jun 2011 Posts: 70 Offline]

I’ve had mine replaced … and the difference is dramatic.

[Kurt KamkaFrequent Member Join Date: Jun 2011 Posts: 70 Offline]

[DougFrequent Member Central Washington Join Date: Jul 2011 Posts: 123 Currently using: Leica M, Leica S, Leica Q Offline]

My S2 went off to Allendale NJ Thursday afternoon, UPS Next Day Air, due to arrive before 3pm eastern time Friday. I paid for that leg of the journey. Perhaps Leica USA will get it off to Germany later Friday… they pay for that part of the trip, and the return to me later by Overnight shipment.

I spoke with Carmen, very helpful, clearly aware of the issue and asked the serial number over the phone. Wanted to know if it was an S2P… Might be a couple weeks before I see it again, and that will be welcome since I’m off to Hawaii mid-November.

[DougFrequent Member Central Washington Join Date: Jul 2011 Posts: 123 Currently using: Leica M, Leica S, Leica Q Offline]

[michaelctkNew Member Join Date: Jul 2011 Posts: 1 Offline]

Doug;986 wrote: Mine is essentially invisible in daylight as well… Is this service done in NJ?

Mine also same with this problem, just bought it on July 2011.

[michaelctkNew Member Join Date: Jul 2011 Posts: 1 Offline]

[Josh LehrerLegendary Member Join Date: Aug 2014 Posts: 233 Currently using: Leica M, Leica S, Leica Compact Offline]

To give everyone a better idea of what to look for…this image (taken outdoors in open shade) shows 3 different S2 bodies with 3 different OLED screens. The bottom S2’s screen is from an early batch of S2 bodies, and exhibits heavy fading to the point where it can barely be seen. The middle S2’s OLED screen was replaced by Leica before the newest component was available. It is brighter, but will eventually fade to the same level as the bottom OLED. The S2 on the top is the newest OLED component, notice the slight bluish cast. It is considerably brighter and more contrasty than the original OLED, and can been seen clearly outdoors.

[Josh LehrerLegendary Member Join Date: Aug 2014 Posts: 233 Currently using: Leica M, Leica S, Leica Compact Offline]

[constableNew Member Join Date: Oct 2011 Posts: 59 Offline]

David, Josh

Is there a list of serial numbers that qualify for the replacement?

Mine is a 2010 model with serial number 3800XXX that is now almost impossible to read in daylight (not sunlight, rather daylight!)

Cheers

Ed

[constableNew Member Join Date: Oct 2011 Posts: 59 Offline]

[David FarkasNewbie Hollywood, FL Join Date: Aug 2014 Posts: 414 Currently using: Leica M, Leica S, Leica SL, Leica CL Offline]

constable;1018 wrote: David, Josh

Is there a list of serial numbers that qualify for the replacement?

Mine is a 2010 model with serial number 3800XXX that is now almost impossible to read in daylight (not sunlight, rather daylight!)

Cheers

Ed

All S2s with the original OLED component are eligible for free replacement.

[David FarkasNewbie Hollywood, FL Join Date: Aug 2014 Posts: 414 Currently using: Leica M, Leica S, Leica SL, Leica CL Offline]

David Farkas
Red Dot Forum
Leica Store Miami

[Kurt KamkaFrequent Member Join Date: Jun 2011 Posts: 70 Offline]

David,

Will the newest version also fade over time? I’m not certain if that is nature of these types of panels or if it was because of a component from a particular supplier, but I thought that I’d see what you’ve heard.

Kurt

[Kurt KamkaFrequent Member Join Date: Jun 2011 Posts: 70 Offline]

[David FarkasNewbie Hollywood, FL Join Date: Aug 2014 Posts: 414 Currently using: Leica M, Leica S, Leica SL, Leica CL Offline]

Kurt Kamka;1020 wrote: David,

Will the newest version also fade over time? I’m not certain if that is nature of these types of panels or if it was because of a component from a particular supplier, but I thought that I’d see what you’ve heard.

Kurt

Kurt,

From what I’ve heard, this new component shouldn’t fade like the original part. Of course, only time will be the true test.

[David FarkasNewbie Hollywood, FL Join Date: Aug 2014 Posts: 414 Currently using: Leica M, Leica S, Leica SL, Leica CL Offline]

David Farkas
Red Dot Forum
Leica Store Miami

[Bob MooreNew Member Join Date: Oct 2011 Posts: 28 Offline]

Emailed Leica NJ today and a loaner should be here Monday so I can have my S2-P updated.

Could not see the OLED at 700AM here in the shade.

Bob

[Bob MooreNew Member Join Date: Oct 2011 Posts: 28 Offline]

[DougFrequent Member Central Washington Join Date: Jul 2011 Posts: 123 Currently using: Leica M, Leica S, Leica Q Offline]

Thanks for the useful example pics, Josh! Mine has distinctly green letters like the bottom example, indoors where I can see it. Outdoors if I cup my hand around it, then it’s faintly visible.

[Mine, shipped yesterday to NJ by UPS Next Day Air, didn’t even make it out of town yet, so I think I’ll be getting a refund on the shipping costs.]

[DougFrequent Member Central Washington Join Date: Jul 2011 Posts: 123 Currently using: Leica M, Leica S, Leica Q Offline]

[Josh LehrerLegendary Member Join Date: Aug 2014 Posts: 233 Currently using: Leica M, Leica S, Leica Compact Offline]

A quick follow up…it’s been about a year since we had the OLED screen’s replaced on our S2-P bodies, and they haven’t faded at all. And it looks like it’s the same OLED that’s going in the new S, which is a good sign.

[Josh LehrerLegendary Member Join Date: Aug 2014 Posts: 233 Currently using: Leica M, Leica S, Leica Compact Offline]