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Long story short. I was in contact with Leica and it seems like the damages are quite severe. They cannot warrantie that the lens will work correctly longterm, batterydoor stuck and so on.
Finally, the seller said the words: “I took the battery out, I remember doing so”. So the fault is obviously NOT mine, since the batterydoor was fine…[Read more]

When you lent your camera, they must have given you a Repair and Service Form with product condition section, though I think they only cover minor dents and scratches. I suggest you reach out Leica service management above the store if you have complaints. Also, checking out their Repair and Maintenance site here…[Read more]

Update! (@ergun)

The shop where I bought the camera just called me to say that Leica claims that the camera has some kind of external damage, like it was hit. Now I get really upset! It was without a scratch when I returned it for checkup to Leica. Now they want to give me an offert of the cost of that damage. I didn't damage it. 118 exposures…[Read more]

Hi @samundar!

It's more or less a year since you posted about your experience with the Q-P. Did you return it or did you keep it? Or could Leica fix it? A year later I am in the exact same situation and in limbo, waiting to get my camera back…hopefully fully working. But I have my doubts according to many posts in this and other forums. Perhaps…[Read more]

So both our Q-P´s will be in Germany soon. Do they have a plan I wonder? What I find really strange is that this problem isn´t new, since many Q users seem to have it since they released the camera in 2015. And still they haven´t been able to fix it? If all the users who experienced this only would let Leica know. Surprisingly many seem to ac…[Read more]

Leica administration kindly responded to my follow up email and the indications are they will be chasing the issue rigorously. On Monday my Q-P camera will be sent to Germany for inspection and hopefully for fixes. @susanne it is worrying that you bought over one year after mine and Q-P still has the same issue.

Leica should chase this up…[Read more]